InTheChat

Launched in 2013, InTheChat’s product was revolutionary in the contact centre space. Their platform allows customers to communicate with brands on the channel of their choosing while keeping costs in check. Studio Locale has partnered with ITC since its inception, building a relationship of mutual respect, appreciation, and awe for what the other does. The partnership continued through product offering updates, with thoughtful brand evolutions to support their goals and vision. InTheChat was purchased by Pegasystems in 2019.